Field Session FAQ:How do I find a session near me? 

Click on “CLASSES” on the top menu bar of the homepage. Using the drop-down menu, click on “Satellite Field Class Info”.  Click on the big blue button near the top of the page entitled “Class Schedule/Registration”. Scroll down through the list of offered field session classes until you find one that works with your schedule, and location.

How long are the sessions/classes?

Sessions are 8 weeks, consisting of classes that are 1 hour long each.

Can I come try out a class before signing up for a field session?

Yes – we strongly recommend that you do!.  We are aware that our program is not for everyone.  Unfortunately, we do not offer free demo or trial classes, but you are welcome to come and attend one class and then decide how you would like to proceed.  Field sessions require 8 students to launch (open or private class), and have a maximum of 10 or 12 students per session (may be less is there are space issues/restrictions).  Participants signing up for the whole session have priority with spacing in class.  People attending on Day Passes can only sign up after we have reached our minimum of eight (8) students for the session.  This option is available online.  To sign up for just a Day Pass, go to “Classes” (top menu bar), use the drop-down menu and click on ‘Satellite Field Classes”, scroll down to find the class you want, and click “Sign Up Now”.  Then follow the prompts for payment and registration.  You can always call us if you need assistance.  The system will offer the option to pay for just one class or a full session of 8 classes.  Please be conscious of field session labeled “PRIVATE”.  Those are private groups that are not open to the public.

What if we want to participate in a session but will miss a few classes due to traveling, etc.?

Each session participant is offered one (1) make-up class for free to be taken at our Woodland Hills Center, or an open and available class in the field that is age/developmentally appropriate. You may start mid-way through a session if there is space, by paying for day passes. This is done online, and described above.  To launch any class we need a minimum 8 families signed up before Day Passes are available.  We do not offer make-up classes or refunds for nap changes, school committments, travel, illness, etc.  All make-up classes must be used within 60 days or they are lost.  Sorry!

What if I cannot attend the make-up class due to scheduling, etc.?

We allow you to attend a make-up class at the OTB Center or any age/developmentally appropriate field class within 60 days.  You will need to email ” registration@otbee.com” to let us know what class you plan on attending and then we will register you.  Please note that make-up classes should be scheduled after your current session has concluded only.

What does it take to start a group/session?

We must have eight (8) members/families signed on for the session to launch (including your host – seven enrolled families; eight families/students total).  After the seven core members and the host have signed up, the session will start.  People joining on a pro-rated fee and Day Passes (people paying per class) may then join the session as well.  To start your own class we need; 1) an indoor/outdoor classroom, 2) close and convenient place for the teacher to park to unload and load equipment, 3) NO STAIRS (it is against our insurance policy!), 4) At least eight (8) families ready to enroll.  Please email registration@otbee.com if you are interested in setting up a class.

Can I use my Center class credit(s) toward a field session?

Class credits received from Center Class Packages or Center Day Passes may not be used for field sessions (apples & oranges!).  Field class/session credits may not be used for Center classes, however, they may be used for future field classes.

What if we signed up for a session but we don’t have our core eight members yet to start?

Then your session start date will be pushed up by a week until we get all eight core members in place.  Please note that sometimes it takes a while to recruit for a new class.  Delays should be expected for all new sessions.  Refunds are not issued for this reason.  If you decide you cannot wait for your session to fill/commence, we will offer you a full credit for future OTB classes, retail, etc., or you can sign up “unpaid”.  There are no exceptions to this policy. 

What’s the deal with Refunds?

Good question!!  We don’t offer them! Class credits may be offered if approved.  OTB Credits can be used for future classes, retail, learning lectures, etc.  We recommend that you don’t sign up for a session if this an issue for you, and a credit for classes is not adequate.  This information pertaining to this company policy is stated on our website (more than a few times!), on your New Group Form (that you will complete out before attending any class!), on your New Session Information Form (that you receive from your teacher in the field), and on your automatically computer generated receipt when you purchased your session.  There is no exception to the “No Refunds” policy. 

How will we know if your session is starting or not?

We will email you the night before (allowing the maximum amount of time for late sign-ups).  ALWAYS check your email the morning of class.  This is our only way of communication, and our emails often go out late at night. This “intro” email will have all the pertinent information in it concerning your new session.  You an always also call us at (818) 348-PLAY with questions.

If you have any other questions about sessions that may not be addressed here, please feel free to contact us at registration@otbee.com or (818) 348-PLAY (7529) and we will be happy to assist you.